Frankly Speaking
Posted by Amanda Franks on 7 June 2012 | 4 Comments
So I’m going to rant! We are currently recruiting for an apprentice to work in the Frankly Recruitment offices. This candidate will be tasked with the meeting and greeting of the public and also with the management of social media such as Facebook and Twitter. 
Having received around 20 applications, I could only short list four to interview. Why? Because of spelling mistakes, poor grammar and of course the ones that start their CV with “I am looking for a role in nursing or social care”, neither of which can be offered here.
Apprenticeships are so important within the market place, especially now. With youth unemployment being at an all-time high it is critical we find a way of bringing them in and creating the skills and experience they will need to move forward with a career. Certainly in our experience, our last apprentice Mica is now training to be a recruitment consultant and is a worthy, fully functioning, team member on a relevant salary.
As a mother of a nine year old boy, I find myself correcting his spelling and grammar with every piece of homework in the hope that he will move forward to use the English language appropriately. I do not feel that this undermines his confidence, nor do I feel that I am wasting my time. My fear is that somewhere the basics he knows at nine may have disappeared by the time he comes to write his CV and covering letter at eighteen. Where is this grammatical Bermuda triangle!?
I am told that short listing on the basis of spelling and grammar errors is discrimination. What if the candidate has dyslexia? Well my point is, if spelling and grammar is relevant to the role then it must be used as an example of the candidate showcasing their skills. Would the followers of our Facebook page be concerned if our posts were spelt incorrectly or didn’t make sense? Of course they would and they would and do comment, even at obvious typos. Our brand and reputation is on the line.
The biggest irritation is those that don’t understand the difference between when to use there, their and they’re. We also see company names and sentences that don’t start with a capital letter and if you are referring to yourself it is I not i.
Please guys, give yourselves a fighting chance. If the role you are applying for requires administration or written work use spell check, get someone to read over your work and get a grip of the English language. Parents please support your children in ingraining the basic rules and grow them into really “employable” candidates.
I bet you are all hoping I have made a spelling error in here somewhere? I shall be checking!

As I specialise in helping people improve their written communications at work I must agree that poorly, written documents imply a lack of attention to detail. However most people I work with have really not been taught grammar or the use of punctuation so expecting them to 'know' what to do when they join the world of work is wishful thinking.
Rather than simply complain let us encourage those who don't know the rules to learn them so they can be sure they are making the best of themselves and making themselves truly understood.
As well as there, their and they're as suggested by Amanda in her splendid rant the real traps are often impossible to avoid if you haven't learned the structure of the language. When do you use 'that' rather than 'which'? What about I, myself and me. Without knowing the rules you cannot know the answers.
And when we get to punctuation nearly every website copy I read is sprinkled with apostrophes for no reason at all. Colons used instead of full stops, comma or semi colon - do you know which one you use in a list and why?
The worst example I have seen was by a teacher teaching English in a primary school in Swindon. When I asked her a question about checking the children’s written work she said: "Me and Mrs Smith .check everything....." What chance do the children, in her care, have in learning our beautiful language?
Posted by Charlotte, 13/11/2012 9:20pm (7 months ago)
Oooh, what fun! I can be sooo picky!
Firstly, in the article itself, first paragraph; 'media' is already a plural - the plural of 'medium' and doesn't need an 's' on the end. Secondly one of the comments posted starts "Here, here". It should be "hear, hear" a contraction of the phrase "hear him, hear him" used in Parliament. (But I accept this isn't really a grammatical error as such, so perhaps I shouldn't include it).
Anyway, those are my comments for what they're worth. Looking forward to being pulled up on my errors!
Thank you, Amanda, for livening up a dull Wednesday!
Posted by Jane Harvey, 13/06/2012 2:26pm (1 year ago)
Excellent blog - we had a CV in a couple of months ago that was written in what i call 'text speak' , the whole thing.
Never had one regarding nursing!
Posted by Darren Blackstock, 12/06/2012 9:20am (1 year ago)
Here here! I have always been an advocate of screening based on spelling and grammar. All too often communication as part of an application gives the wrong first impression and for the roles we recruit for, poor or incorrect communication with our customers can give the wrong impression of our business.
I do feel that the fundamentals of these skills are not being taught properly from an early age, either at school or supported in the home.
Posted by Andy Barnfield, 07/06/2012 1:27pm (1 year ago)
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