Call our office on:

01793 514 441


Start date:

England, Wiltshire, Marlborough

Industry type:
Admin and Secretarial

£12,500 - £16,000 per annum

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Case Administrator

Job description

Case Administrator

Free parking is available at our offices.

Hours of work: 9.00am - 1.30pm, Monday to Friday (22.5 hours per week)

Salary: Between £12,500 and £16,000 depending on experience.

The Role: We are seeking to recruit a part time Case Administrator whose role will include:

  • Receiving confidential client report requests: ensuring all the correct documentation has been provided and then saving and recording the information on internal systems
  • Creating relevant internal electronic documents for each report request
  • Managing correspondence with clients
  • Updating office administration systems
  • Communicating with our worldwide associates by e-mail
  • Using software to generate and issue complex passwords to clients via different channels to global locations
  • Encrypting client documents and files to strict company procedures
  • Issuing reports to our clients by e-mail
  • Assisting with other areas of day to day office administration

The Person: The ideal candidate for this role will preferably have previous office experience and:

  • Be an enthusiastic team player
  • Be willing to take responsibility
  • Report and escalate concerns or issues to their manager when required
  • Have excellent written and verbal communication skills
  • Have strong interpersonal skills
  • Have a high level of attention to detail
  • Be highly organized with strong administration skills
  • Have a flexible approach to working on a variety of tasks
  • Appropriate and confidential handling of client data and information
  • Have knowledge of GDPR and related information security processes and procedures
  • Have good geographical and geopolitical knowledge, along with an interest in current global affairs
  • Have good IT skills and knowledge. This is not a technical role but it does require the ability to understand basic technical principles and follow strict guidelines
  • Be able to deal with and prioritize varying workloads, such as quiet periods and busy weeks, with strict deadlines

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