Call our office on:

01793 514 441


Start date:

England, Wiltshire, Swindon

Industry type:
Call Centre and Customer Service

£17,000 - £19,000 per annum

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Client Support Advisor

Job description

The Client Support Advisor will have responsibility for answering customer enquiries and resolving customer issues.
* Ensure client satisfaction year on year through maintained services levels
* To attend and contribute to departmental meetings
* To liaise with customers and provide technical support and advice as required.
* Ensure any complaints are documented and escalated in accordance with our company complaints and Non-Conformance procedures.
* Ensure you operate in accordance with company policies and procedures.
* Maintain a safe working environment.
* Other duties as reasonably required.

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What Our Clients Say

We have worked closely with Frankly for many years now and they fully understand our staffing requirements and continue to provide us with suitable st..."

I wanted to say a massive thank you to Jo an the team. You ladies have been amazing. You are all so friendly and have helped me throughout the year. Y..."

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