A fast paced growing business based in Corsham are looking to add a Customer Relationship Lead to their sales team.
Reporting into the Sales Manager you will work with the sales team to manage the implementation of the company services and software post sale and create a professional and mutually beneficial relationship with the customer long term.
Attend the pre implementation meeting with the Sales colleague
Set up the new account on internal sytems
Ensure all set up documentation is issued and returned
Issue service level agreement to the customer
Manage the go-live including communication internally and externally to ensure a smooth process
Handle customer queries
Support project teams with the handling of new customers
A work hard play hard feeling to the business. They have a postive attitude to internal progression and live and breath to exceed customer expectations. A comfortable, modern office with limited parking on site.
Exceptional customer service delivered in a office based environment
Strong IT skills in diary management, Excel, Outlook and Word with an open attitude to learning new systems
A positive, can do attitude
Great communication skills and the ability to adapt your style to the person you are talking to.
Salary £22-25k PA
Based in Corsham