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01793 514 441


Start date:

England, Wiltshire, Swindon

Industry type:
Call Centre and Customer Service

£9 - £9 per hour

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Customer Service Advisor

Job description

Customer Service Advisor

Our client is looking for a Customer Service Advisor to join them up untill Christmas time, the hours for role will be:

9-5.30 for now until September then onto a rota:
8-4, 9-5.30, 11-6, 12-9 working 2 Saturdays every other week (will get day off in the week) As a Customer Service Professional the main duties will include.

Salary £8.97 p/h

Duties include:

  • To reach and exceed all key departmental targets in sales and customer service.
  • To demonstrate thorough knowledge and understanding of all products, services and polices.
  • Identify customer needs effectively in order to maximize sales and offer the very best customer service.
  • Prompt and accurate processing of sales orders.
  • Deliver a prompt and excellent spoken and written service.
  • Uphold the Smythson customer service culture and Smythson brand image.
  • Demonstrate flexibility and professionalism.

We are looking for persons with the following experience, skills and attributes


  • A minimum of 6 month experience of customer service and/or sales environment.
  • Contact Centre work, excellent telephone manner essential.
  • Administration experience with good accurate keyboard skills.
  • Retail experience
  • Knowledge of Microsoft Word, Outlook, Excel and the Internet, SAP system advantageous.

Excellent spoken and written skills in English

Application Form


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