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01793 514 441


Start date:

England, Wiltshire, Swindon

Industry type:
Admin and Secretarial

£0 - £0 per annum

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Service Delivery Administrator

Job description

Service Delivery Administrator


Objective of the Position

To process search orders to a variety of suppliers and complete administrative tasks.

Duties and Responsibilities

The administrator will be responsible for processing orders or queries via the internet, email and on paper. Further duties will include administration work to support both the processing and helpdesk teams.

Performance Criteria

The Administrator will be successfully filling the requirements of the position when:

  1. Administrative work is completed accurately and on
  2. Issues are resolved quickly and in a professional
  3. All contacts are properly
  4. Other duties as requested and assigned are completed

The Administrator should have knowledge of customer service and be able to work to deadlines and complete tasks unaided.

Personal Qualities and Attributes

  1. Understanding of the value of customer service to an
  2. Very good oral and written skills, which facilitate effective communication with external clients, suppliers and
  3. Ability to work on own without
  4. To be able to work to daily set deadlines
  5. Accuracy and attention to detail is
  6. Familiarity with Internet usage and
  7. Enjoys a fast-paced environment and to be able to adapt to
  8. Excellent knowledge of all Microsoft products, particularly Excel for reporting
  9. Enjoys a fast-paced environment and to be able to adapt to
  10. Team Player

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