Customer Support Administrator

Are you a motivated and enthusiastic individual with excellent attention to detail?

We have the perfect opportunity for you as a Customer Support Administrator!

Salary: £24,500 PA
Holidays 21 + bank holidays

As a Sales Coordinator, you will be an integral part of a busy Internal Sales team. You’ll be at the forefront of our business, providing exceptional customer support through various communication channels. From processing sales orders to resolving invoice disputes, your role will be vital in delivering an outstanding customer experience.

What You’ll Do:

  • Process incoming sales orders from stockists and feeders, ensuring efficient and accurate order management.
  • Be the go-to person for all sales support inquiries, providing exceptional customer service through telephone and email correspondence.
  • Manage product returns and credits, ensuring compliance with our returns policy.
  • Develop and maintain strong relationships with our external sales team.
  • Build connections with merchants and installers in your designated sales area, fostering unique partnerships.

Your Skills and Attributes:

To thrive in this role you’ll bring the following qualities:

  • Excellent attention to detail
  • Exceptional literacy and math skills – your communication and problem-solving abilities will shine.
  • Enthusiastic and motivated – your energy and passion will drive success.
  • A strong team player who can also work independently – you will value collaboration and independence in equal measure.
  • Tech-savviness – proficiency in Excel and Word is essential.
  • A knack for problem-solving 
  • Ability to grasp technical details – your curiosity and intellectual agility will be an asset.
  • Excellent telephone etiquette and a natural flair for delivering an exceptional customer experience 


  • Monday to Thursday: 8:30am to 5:30pm
  • Friday: 8:30am to 5:00pm

Opportunity Awaits:

This is a fantastic opportunity to join a fast-paced and exciting industry. You’ll be working alongside a supportive team, gaining valuable skills and experience that will propel your career forward. Don’t miss out on the chance to make your mark as a Sales Coordinator!


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Job Overview

Date Posted:
Location:Swindon, UK
Job title:Customer Support Administrator
Salary: £24500